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F.A.Q. Easy School Net
    
Teacher

    
    
Teacher don't start.
    
Start as Administrator.
Check for the Sound Card with evidence of MIC recording using Windows Sound Recorder (you must be able to listen to the recording made).
Uninstall the Teacher and clear the folder Programs / Easy School
Install the program again
Students are not automatically detected in the main program screen and the icons are gray.
    
Disable, if present, the wireless card in the students and teacher.
Assign a static IP address progressive example: 192.168.xxx.xxx network adapters students and teacher.
Disable the Firewall on public and private networks and Antivirus (then insert the exceptions as necessary to reactivate the same).
Make sure that students have the same ID of the Class Teacher. If necessary, change the ID by assigning a different numbering of an existing class with ID 2 to 200 (this is possible only if they are in use in more than one class the same LAN).
Check the network connection with the PING command.
Check for SWITCH Manager or router that can block the flow or Multimedia Multicast.
Test the connection between the teacher and a student with a cross cable or another switch.
    
When the program starts appears the message "Demo license for 4 students."
    
Insert the USB Dongle of the license issued at the time of purchase, on a USB port valid.
Install the driver inside the program Easy School / teacher in the [DOG] then install the driver DogInst.exe for KEY to 8 numbers or MicroDogInstdrv.exe for KEY to 6 numbers. Close the software Easy School and restart the program.
    
When you start the Teacher are shown up to 20 PC students.
    
Click on START / EXIT> Configuration Class> Edit and enter the number of students correct, quit WITHOUT save the class in use, restart the Teacher.
Or click on the "+" in the upper right of the screen to add Teacher and a student at a time, at the end, close and save the class.
    
Teacher black screen on students or slowed.
    
Disable the function AERO on the Monitor Properties, and set a background with Solid Color.
Set the network adapter to 100Mbps Full Duplex.
    
The screen of the Teacher is sent greater or smaller to students
    
Adjust the resolution of both the teacher and for all students.
    
Multimedia file is not transmitted or is slow
     
Send the video using the appropriate command Digital Audio Video and not by sending the Desk Teacher.
Select a format Audio-Video valid. (sometimes AVI have a compression unsuitable)
    
The teacher does not send the microphone
    
Check for the Sound Card with evidence of MIC recording using Windows Sound Recorder (you must be able to listen to the recording made).
    
Adjust the audio settings on Settings and videomapping the teacher (see Manual) setting MIC = MIC of the sound card in use.
    
The Teacher not send PC audio
    
Verify that the Audio tab is FULL DUPLEX and having the Stereo MIX enabled. Adjust the audio control clicking on Settings followed Audiomapping the teacher setting PC = Stero Mix the Sound Card in use (see Manual).
    
    
EXAM / TRANSFER FILE MODULE
The test is not saved
    
Check that all the required data in the preparation of applications were entered.
    
The test or files are not sent to some or all students
    
Make sure the firewall are disabled in the public network, and private domain. If necessary if after disabling Firewall everything is functioning insert exceptions inserting executables on Teach and Student.

    
Student

    
Students do not connect to the Teacher
    
Disable this if the wireless card in the students and teacher.
Assign a static IP address progressive example: 192.168.xxx.xxx network cards and taught students.
Disable the Firewall on public and private networks and Antivirus (then insert the exceptions as necessary to reactivate the same).
Check whether the students have the same ID of the Class Teacher. may vary IDs by assigning a different numbering of an existing class with ID 2 to 200 (this is only possible if you use the same network more classes).
Check the network connection with the PING command.
Check for SWITCH Manager or router that block the flow or Multimedia Multicast.
Test the connection between the teacher and a student with a cross cable or another switch.
    
It is unable to communicate with the teacher via student microphone
    
Check for the Sound Card with evidence of MIC recording using Windows Sound Recorder (you must be able to listen to the recording made).
Check whether the headphone switch is ON.
    
When the teacher active sending the microphone audio you hear
    
Adjust the audio settings on Settings and videomapping on Education, (see Manual) by setting the MIC = MIC and PC = Stereo Mix, the Sound Card in use.
Check and increase the volume of the headset.
    
Computer audio Teacher does not reach students
    
Verify that the Audio tab is FULL DUPLEX and having the Stereo MIX enabled. Adjust the audio control clicking on Settings followed Audio-mapping the teacher setting PC = Stereo Mix the Sound Card in use (see Manual).
    
The Monitor Teacher is too big or smaller
    
Set the monitor with the same resolution as the Teacher PC.
    
Monitor the student does not come to the Teacher or get black.
    
Disable the function on AERO Properties Monitor and set a background with Solid Color.
Set the network adapter to 100Mbps Full Duplex.



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